FREQUENTLY ASKED QUESTIONS
Q: What insurances do you accept?
We accept most insurances including Medicare and Medicaid. Please contact the office for specific insurance carriers we accept.
Q: Do you need a referral?
You will need a referral from your referring physician. However, patients who have addiction issues either to heroin, opioids, or any other substance do not require a referral.
Q: Are you accepting new patients?
Yes, we are new accepting patients, including self-pay patients.
Q: What are your payment options?
We accept cash, credit cards, money orders, and cashier’s check. We do not accept personal checks.
Q: How long will it take for my prescription to be sent to my pharmacy?
Please note that this a specialist clinic. With that in mind, please allow up to 24 hours for your prescriptions to be electronically submitted in order for pharmacies to fulfill your medication.
Q: Do you give paper prescriptions?
No, prescriptions are sent electronically to your preferred pharmacy.
Q: How do I check my billing statement?
You may login to the patient’s portal for information regarding your account.
Q: How long will it take to get my medical records?
Please allow up to 2 weeks after your signed request to receive your medical records.
ANSWERS TO FREQUENTLY ASKED QUESTIONS
Your patient care experience at Midlands Neurology and Pain Associates, P.A. is important to us. Everyone deserves quality care and we are here to serve you. Listed to the right are frequently asked questions that can assist you on your visit. Simply click on the question to reveal the answer. If none of the answers addresses your specific question feel free to give us a call.